Monday, November 10, 2025
Registration - CASCONMichael Harrison explores how process automation and workflow optimization transformed offering onboarding at enterprise scale. By automating key friction points across compliance and operational readiness gates, his team reduced manual effort and decision latency, enabling accelerated delivery and unlocking substantial new revenue. This presentation discusses the challenges, the process improvements implemented, and lessons for balancing speed with governance, as well as examining how emerging technologies like generative AI can further optimize software delivery across the offering management lifecycle.
Jimmy Yan presents an AI-enabled Slack Bot, powered by Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and a tool-box orchestration approach, designed to streamline vulnerability management. By automating ticket triage, fix assignment, exception identification, and documentation drafting, the bot significantly reduces manual effort and accelerates resolution timelines. From an economics perspective, this solution offers tangible business value: it reduces the need for additional developer headcount, reallocates existing developer capacity toward innovation, and enhances compliance efficiency.